Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
This online marketplace has altered its sizing categories for female and kids' apparel but did not contact every member regarding the update.
Online Platforms Response
Many shoppers and sellers are expressing on platforms stating that platform listings now display a modified sizing category versus the original listing because of the remapping.
The company said the new system was more in line with other platforms.
They have suggested members to examine their items and update the measurements by hand if necessary, causing user dissatisfaction.
Sizing System Updates
Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was formerly size 12 but is now a UK 16-18.
Member Stories
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Required Changes
Another shopper, from Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she said.
Platform Context
The service features exceeding 100 million users, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: previously, the platform withdrew an update regarding delivery choices after backlash from users.
